Yango Delivery: Create a delivery claim — MCP tool
Yango Delivery MCP tool: Creates a delivery claim.
Technical name: create_claim
What task it solves
I want to create a delivery claim.
Creates a delivery claim.
When to use it
Use this capability when you need “Create a delivery claim” without doing the same work manually in the Yango Delivery interface. It runs only when an AI client calls it.
What to provide
request_id— optional. Idempotency token (1–128 characters, a query parameter). A UUID is generated automatically when omitted.items— required. Items to deliver.route_points— required. Route points (at least 2): a source and a destination at minimum.client_requirements— optional. Delivery requirements. Optional per the docs, but always passing taxi_class is safest.emergency_contact— optional. Contact to reach if there is a problem with the delivery.callback_properties— optional. Webhook for claim status changes.due— optional. Desired courier arrival time (ISO-8601), e.g. 2026-08-10T12:00:00+05:00.comment— optional. Comment for the courier (up to 7000 characters).shipping_document— optional. Accompanying shipping document reference.skip_door_to_door— optional. true — no door-to-door: hand over at the entrance.skip_client_notify— optional. true — do not send SMS/push notifications to the recipient.skip_emergency_notify— optional. true — do not notify the emergency contact.skip_act— optional. true — do not generate a handover act.optional_return— optional. true — the courier does not return items to the sender when hand-over fails.same_day_data— optional. Same-day delivery settings: {delivery_interval: {from, to}} (a non-Russia feature).auto_accept— optional. true — confirm the claim automatically after successful estimation (no accept_claim needed).
What it returns
Returns id (claim_id), status, version, route_points, pricing, created_ts.
What changes in Yango Delivery
The tool changes real Yango Delivery data as described above. The server does not promise an automatic rollback.
Example request
Create a delivery claim in Yango Delivery. Ask for any required identifiers that are missing.
Errors and limitations
IMPORTANT: the claim is NOT dispatched immediately — it goes through estimation (status: new → estimating → ready_for_approval) and must then be confirmed with accept_claim, or pass auto_accept=true. Verify success via get_claim: estimation errors can arrive as an error_messages array inside a 200 response. request_id makes the call idempotent: a retry with the same request_id returns the same claim, not a duplicate.
Access also depends on token permissions, quotas, and upstream API limits.
Related MCP tools
- Accept a claim —
accept_claim - Cancel a claim —
cancel_claim - Estimate delivery price —
check_price - Get cancellation terms —
get_cancel_info
Technical details
- Impact: changes data
- Group: Delivery lifecycle
- Description source:
create_claimregistration insrc/tools/claims.ts - Full technical reference
- All MCP capabilities